Leadership Development

Leadership Development

Leadership Development

 

 Leadership Training and Workforce Solutions:

We provide leadership training aimed at increasing productivity,strengthening customer relationships, improving morale and operating more profitably.Your organization cannot reach its full potential with an under performing team or the wrong target market.

 Skills we teach:

Leadership Development:

  • Planning
  • Delegation
  • Performance appraisals
  • Time management
  • Handling mistakes and critical  errors
  • Strategic Planning
  • Networking to promote your organization
  • Networking to build business connections
  • Talent selection: Criteria and selection
  • Talent selection: interviewing

Customer Service:

  • Attitudes for success
  • Complaint resolution
  • Internal customer service
  • Telephone skills inbound and outbound
  • Managing customer expectations
  • Customer value solutions
  • Service to sales
  • Overcoming obstacles to customer service

Process Improvement:

  • Innovation
  • Team building and decision making
  • Analyze problems and make decisions
  • Change engagement
  • Manage change effectively
  • How to schedule and increase productivity
  • Streamlining operations for effeciency

6 key reasons to choose us:

  • Integrity
  • Longevity
  • Solid experience
  • Caliber of staff who are skilled at problem solving
  • Brilliant communicators 
  • Highly talented professionals that are results driven and customer focused.

Our people make the difference.

  • You will work with entrepreneurs just like yourself – who have been there and overcome the same challenges you are facing.
  • We are industry experts who will bring a fresh perspective to problems related to stagnant growth and poor sales performance, and will offer proven methods to turn your business around.

 Corporate Office and Satellite Locations:

  • 159 Crocker Road Westlake Ohio 44145
  • Phone 440 363 5800 x 101

Regional offices: 

  • Columbus OH
  • Chicago IL
  • Raleigh N.C
  • Charlotte NC
  • Annapolis MD


 

Recent Clients :

Strategy & Operations Strategies For Growth and Business Development Strategies For Growth and Business Development

Strategies For Growth and Business Development

Strategies For Growth and Business Development Strategies For Growth and Business Development


Park East Group Inc.

1991 Crocker Rd, Westlake, OH 44145 At Crocker Park (440) 533-9224

Success Training

Learn how to succeed with hands on training from successful entrepreneurs who have mastered the skills of leadership and strategic planning.

Testimonials

I would like to thank Matthew for all of the good work you have done for me. As you know,you bailed me out of a big problem I had allowed to develop by my inability to adjust and close out
5.0
2015-04-08T13:43:48+00:00
I would like to thank Matthew for all of the good work you have done for me. As you know,you bailed me out of a big problem I had allowed to develop by my inability to adjust and close out

I’ve really appreciated their help. I’ve used their services several times, both with accounting issues as well as marketing/web issues. They are both very knowledgeable and I’ll continue to use them.

Advanced Spinal Care Center
Dr. Michael Polsinelli, DC
6501 Wilson Mills Rd., Suite B
Mayfield Village, OH 44143

5.0
2015-04-09T12:38:12+00:00

Advanced Spinal Care Center
Dr. Michael Polsinelli, DC
6501 Wilson Mills Rd., Suite B
Mayfield Village, OH 44143

I’ve really appreciated their help. I’ve used their services several times, both with accounting issues as well as marketing/web issues. They are both very knowledgeable and I’ll continue to use them.

Every business owner should call Park East Group to  come in and consult them to review best practices. Matthew will teach you the leadership skills to take your company to the next level.This helps us to capitalize on things we are doing
5.0
2015-04-08T12:25:37+00:00
Every business owner should call Park East Group to  come in and consult them to review best practices. Matthew will teach you the leadership skills to take your company to the next level.This helps us to capitalize on things we are doing

I have been using Park East for the last 10 years. Matthew has been working in an accounting and marketing capacity with fabulous results. He is so amazing educated and very knowledgeable. Thank you Matthew for doing a great job for my non

Laurel Anderson

L & D Properties Cleveland Ohio.

5.0
2015-04-09T12:43:53+00:00

Laurel Anderson

L & D Properties Cleveland Ohio.

I have been using Park East for the last 10 years. Matthew has been working in an accounting and marketing capacity with fabulous results. He is so amazing educated and very knowledgeable. Thank you Matthew for doing a great job for my non

Matthew has helped several of my clients improve their accounting system. He is a hard worker that is a great team player!

John Musca

Musca Benefits, LLC
4052 Riveredge Road
Cleveland, Ohio  44111

Phone:  216-251-9494
Fax:       216-251-9561
Email:    JohnMusca@gmail.com

http://muscabenefits.com/

5.0
2015-04-08T13:28:35+00:00

John Musca

Musca Benefits, LLC
4052 Riveredge Road
Cleveland, Ohio  44111

Phone:  216-251-9494
Fax:       216-251-9561
Email:    JohnMusca@gmail.com

http://muscabenefits.com/

Matthew has helped several of my clients improve their accounting system. He is a hard worker that is a great team player!
5.0
5