Leadership Development

Leadership Development

Leadership Training and Workforce Solutions:

We provide leadership training aimed at increasing productivity,strengthening customer relationships, improving morale and operating more profitably.Your organization cannot reach its full potential with an under performing team or the wrong target market.

 Skills we teach:

Leadership Development:

  • Planning
  • Delegation
  • Performance appraisals
  • Time management
  • Handling mistakes and critical  errors
  • Strategic Planning
  • Networking to promote your organization
  • Networking to build business connections
  • Talent selection: Criteria and selection
  • Talent selection: interviewing

Customer Service:

  • Attitudes for success
  • Complaint resolution
  • Internal customer service
  • Telephone skills inbound and outbound
  • Managing customer expectations
  • Customer value solutions
  • Service to sales
  • Overcoming obstacles to customer service

Process Improvement:

  • Innovation
  • Team building and decision making
  • Analyze problems and make decisions
  • Change engagement
  • Manage change effectively
  • How to schedule and increase productivity
  • Streamlining operations for effeciency

6 key reasons to choose us:

  • Integrity
  • Longevity
  • Solid experience
  • Caliber of staff who are skilled at problem solving
  • Brilliant communicators 
  • Highly talented professionals that are results driven and customer focused.

Our people make the difference.

  • You will work with entrepreneurs just like yourself – who have been there and overcome the same challenges you are facing.
  • We are industry experts who will bring a fresh perspective to problems related to stagnant growth and poor sales performance, and will offer proven methods to turn your business around.

 Corporate Office and Satellite Locations:

Leadership Development

Park East Group HQ

  • 159 Crocker Road Westlake Ohio 44145
  • Phone 440 363 5800 x 101

Regional offices: 

  • Columbus OH
  • Chicago IL
  • Raleigh N.C
  • Charlotte NC
  • Annapolis MD

Recent Clients :

Strategy & Operations Strategies For Growth and Business Development Strategies For Growth and Business Development

Strategies For Growth and Business Development

Strategies For Growth and Business Development Strategies For Growth and Business Development


  Phone Local 440 363 5800

  Outside Cleveland 1-888 848-5003


Success Training

Learn how to succeed with hands on training from successful entrepreneurs who have mastered the skills of leadership and strategic planning.

Testimonials

I’ve really appreciated their help. I’ve used their services several times, both with accounting issues as well as marketing/web issues. They are both very knowledgeable and I’ll continue to use them.

Advanced Spinal Care Center
Dr. Michael Polsinelli, DC
6501 Wilson Mills Rd., Suite B
Mayfield Village, OH 44143

5.0
2015-04-09T12:38:12+00:00

Advanced Spinal Care Center
Dr. Michael Polsinelli, DC
6501 Wilson Mills Rd., Suite B
Mayfield Village, OH 44143

I’ve really appreciated their help. I’ve used their services several times, both with accounting issues as well as marketing/web issues. They are both very knowledgeable and I’ll continue to use them.

Thank you so much for turning our business into an well organized corporation. You are amazing at what you do”
5.0
2015-04-08T13:03:23+00:00
Thank you so much for turning our business into an well organized corporation. You are amazing at what you do”

Matthew is very detailed oriented business executive with an extensive history as a successful strategic business consultant. He has transferred these dynamic skills to his role as a crowdfunding consultant where he is able to analyze a crowdfunding campaign from
5.0
2015-04-08T13:21:00+00:00
Matthew is very detailed oriented business executive with an extensive history as a successful strategic business consultant. He has transferred these dynamic skills to his role as a crowdfunding consultant where he is able to analyze a crowdfunding campaign from

Every business owner should call Park East Group to  come in and consult them to review best practices. Matthew will teach you the leadership skills to take your company to the next level.This helps us to capitalize on things we are doing
5.0
2015-04-08T12:25:37+00:00
Every business owner should call Park East Group to  come in and consult them to review best practices. Matthew will teach you the leadership skills to take your company to the next level.This helps us to capitalize on things we are doing

Matthew has helped several of my clients improve their accounting system. He is a hard worker that is a great team player!

John Musca

Musca Benefits, LLC
4052 Riveredge Road
Cleveland, Ohio  44111

Phone:  216-251-9494
Fax:       216-251-9561
Email:    JohnMusca@gmail.com

http://muscabenefits.com/

5.0
2015-04-08T13:28:35+00:00

John Musca

Musca Benefits, LLC
4052 Riveredge Road
Cleveland, Ohio  44111

Phone:  216-251-9494
Fax:       216-251-9561
Email:    JohnMusca@gmail.com

http://muscabenefits.com/

Matthew has helped several of my clients improve their accounting system. He is a hard worker that is a great team player!
5.0
5

Recent Posts